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View Full Version : A Glitch in the Matrix (technical issues)



G
11-07-2016, 02:34 PM
If you notice an issue with the site, like broken links, missing images, glitches, downtime, etc, please let us know here so we can address it.

In the case of urgent issues, or where you are unable to post here, the Admins can be contacted via the following means:

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If you're unsure whether the problem is on your end, please follow these steps before posting;

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Lady Celeste
11-08-2016, 06:13 AM
I just posted a new blog entry, but it doesn't show up in my recent activity on my profile or on any of my friends' profiles. Why is this?

Crazywolf
11-12-2016, 12:35 PM
Hi, I can't seem to load the blog section.

.Karma.
11-12-2016, 12:39 PM
Ditto.

G
11-12-2016, 02:18 PM
Thanks for bringing it to our attention guys <3 We're looking into it now, should be fixed soon!

Splat
11-12-2016, 02:57 PM
Also the home button is just taking me to the forum section instead of the home page :P

.Karma.
11-12-2016, 04:40 PM
Ah yes, me too. The stars are also gone for rep, and my settings page is different.

Splat
11-12-2016, 04:41 PM
Ha, I actually didn't even notice the stars xD

Crazywolf
11-12-2016, 06:17 PM
Yep and the bars have changed too. Plus I also saw a black cat and I could swear it was identical to the one that walked past a moment before.

Splat
11-12-2016, 06:33 PM
Yep and the bars have changed too. Plus I also saw a black cat and I could swear it was identical to the one that walked past a moment before.

Deja vu?






Deja vu?

Crazywolf
11-12-2016, 06:45 PM
Deja vu?






Deja vu?

Hmm I'm sure I've read this post before...

Zulera301
11-12-2016, 07:17 PM
...the stars are gone.

the 3-years-in-the-making experiment for science and the quest for the platinum star (and really all the love-sharing that went with it) has all been for naught, and was so terribly close to its conclusion.


This is not okay. This is really not okay.


EDIT: I also just realized my badges are gone too. huh.

Emet
11-12-2016, 07:24 PM
It's not just me cool

Kayser
11-12-2016, 08:15 PM
Praise the Kriss!
I'm not insane, the stars ARE gone!

Kris
11-12-2016, 08:39 PM
Okay, all should be fixed!

Fanatasia
11-13-2016, 06:15 PM
Is anyone else having issues typing either in the forum themselves or in messages when quoting someone?

I'll be trying to reply, say for instance, to Namingtoohard--and whenever I try to respond and it's pre-quoted the text (no matter how many quotes are there, whether it's one or two+) I have to hit enter five or six times to be able to space out my words. Otherwise I'm typinglikethis and going back and fixing it later. It's REALLY troublesome. >> Driving me crazy.

.Karma.
11-13-2016, 06:58 PM
Hm I'm not having a problem. Do you think it's something with your keyboard?

Fanatasia
11-13-2016, 07:48 PM
My keyboard's fine. I've tried it on an external bluetooth, external mechanical that has a usb plugin, my actual laptop keyboard, and I get the same thing everytime--it makes me hit enter a ton of times to get spaces between my words.

Kris
11-13-2016, 08:11 PM
Can you try from a different PC?

Fanatasia
11-13-2016, 08:45 PM
I don't have a different laptop, no. Could it be my browser? I use Chrome, the latest updated version~

After a quick thought on this-- Enhanced Interface - Full WYSIWYG Editing is what I was using as my editing box. I just switched to... not the basic text box, but the other one. I'm not having issues... So guessing it was with the Enhanced Interface.

Kris
11-13-2016, 08:59 PM
That is intersting glitch.

I will ask about it when possible.

Kicks
11-14-2016, 07:07 AM
Same thing happens to me with quoting people

G
11-14-2016, 12:57 PM
Also the home button is just taking me to the forum section instead of the home page :P

This was intentional - the home page was temporarily turned off for a lil maintenance - it's back now! Rep etc. looks fine to me too, anyone still having issues with the stars?

Crazywolf
11-14-2016, 01:15 PM
Same thing happens to me with quoting people

^ Maybe this could be a glitch with people using a certain browser.

Biophysicist
11-16-2016, 12:14 AM
That'd be a Javascript bug. Most browsers have some kinda Javascript console (it's Ctrl-Shift-J in most things, Ctrl-Shift-K in Firefox, and I think IE shoves it somewhere weird that you'll have to Google for 'cause I don't remember it). If you open up the console, refresh, and try quoting someone, it should give some useful diagnostics! Make sure to include what browser you're using, incidentally.

Fanatasia
11-18-2016, 12:37 AM
I was in Chrome--it's the only browser I really use. ^^

Crazywolf
11-18-2016, 09:25 AM
On the forum announcements it used to be that you could clear them after you read them but now this option seems to be gone.

Kris
11-18-2016, 09:29 AM
Do you really want to remove them :( ?

Fine.. I'll give you the option to do this. *Heart breaking*

Crazywolf
11-18-2016, 10:59 AM
Well I don't need to remove them just yet but once we get up to 5 or 6 the top area of the screen might start to get a bit cluttered. Historically that's the point where I usually do a clean-up.

Biophysicist
11-18-2016, 10:00 PM
I was in Chrome--it's the only browser I really use. ^^

And which OS? Do you know the version number?

Fanatasia
11-18-2016, 10:55 PM
And which OS? Do you know the version number?

Windows 10--and here's all the specs for that. (https://gyazo.com/51ad103833bbc51851ccbe3458a087d5)

lain
11-28-2016, 09:44 PM
I have a reputation comment notification that has been there for years and will not go away. I go and click all my rep comments and nothing happens. It simply stays at "Notifications: 1 reputation comment". Kind of annoying.

Kris
11-28-2016, 11:10 PM
Try to turn notification on and off, see if it works?

I'm trying to check more things meanwhile.

- - - Updated - - -

Also, HoneyHeart, I think I fixed your problem, please check?

lain
11-28-2016, 11:14 PM
I am not sure I can turn reputation comment notifications off on the website. It's not emailing me or anything. Just at the top of the page. I looked at general settings and I can only edit notifications for PMs and visitor messages.

Edit: OMG It just got fixed because someone gave me rep for this post! THANK YOU OMAC. That reset it.

Kris
11-28-2016, 11:20 PM
Yay :D Glad it was solved :D Thanks Omac!

Omac
11-28-2016, 11:21 PM
I thought that would fix it... and didn't fix it by accident whatsoever. :vTongue:

G
11-29-2016, 02:42 AM
On the forum announcements it used to be that you could clear them after you read them but now this option seems to be gone..

That's a setting that is chosen by us when posting each announcement, not a glitch. :)

lain
01-02-2017, 05:52 PM
So, it seems like every couple of days now, I get unsubscribed to my threads and I have to resubscribe. What's up with that?

.Karma.
01-03-2017, 11:16 PM
I'll pass this on, ive never had that happen before

G
01-04-2017, 01:00 AM
Hey Iain - just to ensure the problem isn't on your end, could you please do the following and let me know if you're still having issues;

- Ensure your browser is updated to the latest version.
- If you're using Internet Explorer, try a different browser ( and thank me later coz IE sucks :P )
- Clear your cache and cookies (let me know if you're not sure how to do this and I'll PM you :) )

Thanks!

Crazywolf
02-03-2017, 07:59 PM
Lately I've found the embedded Youtube doesn't seem to work in IE. It seems to work ok on other sites I've used recently but for some reason not this one.

G
02-04-2017, 11:15 PM
Internet Explorer is the least compatible with the site (and a bunch of other sites.) I'd recommend switching to a different browser, IE sucks.

Crazywolf
02-10-2017, 12:33 AM
Yeh I've wanted to switch for a while it's just an inertia thing, mainly the pain to try and re-order the 100+ sites on my favourites list after I import them. But anyway the video problem now seems to have fixed itself.

G
02-10-2017, 01:01 AM
I know how you feel, old habits and all that... I feel strange when I'm using a browser other than firefox, like why isn't everything where I left it? XD

Crazywolf
04-06-2017, 12:37 AM
Hi literally every time I try and view the blog index my whole screen just freezes up and won't move. I believe it is from the post by rabbit. I already tried messaging her but she seems to have gone offline. (I do admittedly have a fairly slow machine but normally it handles the forum without any issue.)

Kris
04-06-2017, 12:47 AM
We're on it and spoilering it now.

Crazywolf
05-11-2017, 09:22 PM
I just had a notification of a rep comment but when I click on the settings page there's nothing there. tried refreshing the browser, reopening the tab etc.. but it still doesn't seem to show up.

Merry
05-11-2017, 10:07 PM
Because it was from me for reporting Spam, which has been recycled.
The Rep system works on Posts and if you can't see the post, you can't see the Rep.
However Staff can always tell you what the rep was for :)

Crazywolf
05-12-2017, 07:59 AM
Ah ok. Thanks. :)

HoneyHeart
05-27-2017, 06:05 AM
@#Kris :Sorry that I took so long to reply; have been in travel mode on and off, and using different laptops, security systems ,etc. But yes, I was startled one day when I logged in, and things displayed the way they were supposed to, so thanks a million!

Kris
05-27-2017, 11:58 AM
HoneyHeart; Glad it was fixed :D

Crazywolf
07-08-2017, 10:03 PM
There seems to be an current issue with some of the badges not displaying. Something about the photobucket account that stores them not having the authorization for 3rd party hosting.

Example: http://role-player.net/forum/showthread.php?t=87653&p=2914510&viewfull=1#post2914510
plus it seems there are certain others.

Splat
07-12-2017, 11:56 PM
WEE WOO WEE WOO WEE WOO

Banner's broken. ;(

HaelKatrin
07-13-2017, 02:06 AM
Yeah, banner! What happened to it?!

Merry
07-13-2017, 02:59 AM
Something is off w/ some of our hosting locations. :/ working on what we can. Thanks for the notes guys!

Crazywolf
07-14-2017, 12:21 AM
I have discovered that the [noparse] code doesn't seem to work on opening posts except intermittently.

Crazywolf
10-17-2017, 10:19 PM
Atm I can't seem to acces the rpa homepage. I just get the message that says 'you do not have permission to access this page'.

Tolvo
10-17-2017, 10:33 PM
Same, was going there to vote today.

Kris
10-17-2017, 11:23 PM
Atm I can't seem to acces the rpa homepage. I just get the message that says 'you do not have permission to access this page'.

Oh! I know what triggered this.

Please check it now, I think I fixed it :D

Tolvo
10-17-2017, 11:25 PM
Yep works now.

Kris
10-17-2017, 11:29 PM
Yay :D

G
10-18-2017, 08:40 PM
Thanks Krissy! <3

Crazywolf
11-16-2017, 02:43 AM
So every day about 1.30am GMT the forum freezes for several minutes and won't load any pages. seems like it's the exact same time every day and it's been doing it for quite a few weeks now.

Not really a big issue but I just wondered if there is some cause behind it.

Kris
11-16-2017, 10:16 AM
So every day about 1.30am GMT the forum freezes for several minutes and won't load any pages. seems like it's the exact same time every day and it's been doing it for quite a few weeks now.

Not really a big issue but I just wondered if there is some cause behind it.

It's the server maintance in this hour every day.

Crazywolf
11-23-2017, 05:49 AM
Hi I noticed since earlier this evening I can't seem to post pictures anymore. I've tried ones of http and https.

Kris
11-23-2017, 08:44 AM
The new ssl blocks a lot of sources of images.

Try to upload the images in imgur and tell me if it fixed the problem

https://imgur.com

Crazywolf
11-23-2017, 09:06 AM
yeh that seems ok. I guess it was just the particular websites.

Kris
11-23-2017, 09:33 AM
yeh that seems ok. I guess it was just the particular websites.

Yes, you are right.

G
11-23-2017, 09:42 PM
Any site that supports https should be fine - if you're unsure, copy the url of the image into a new tab and, if it's a http image, just add the s in manually - if the picture still shows up fine it should be fine here. :)

G
02-20-2018, 12:07 PM
Just noticed the calendar ended December 2017! I've fixed it so we're not stuck in the past. XD <3

Kris
02-20-2018, 06:21 PM
XD

RobynB
02-26-2018, 04:49 PM
Not really a glitch I suppose, nor really a big deal but I just got a warning for RPA from my anti-virus. I obviously whitelisted but if I get this warning, others probably will too. May turn away potential members (:
Figured I'd mention it.

Kris
02-26-2018, 07:31 PM
Could it be a specific page that gave you the warning?

G
02-27-2018, 03:48 AM
What Kris said - if anyone else gets this please let us know which page specifically gave you the error. :)

John
02-27-2018, 06:11 AM
I'm gonna guess it's being caused by a picture hosted on another site. Just a reminder to anyone reading this, please try not to post pictures that are hosted on sites that might trigger your antivirus. I get you may not mind and allow your device to access the site(I know I've done it) but it does have a potential to cause bigger problems due to it causing RPA to be flagged by Google.

RobynB
02-27-2018, 03:43 PM
Kris; Nazgul;
I got the warning when trying to get to the main page coming from another site. I didn't try any other page before whitelisting. And I doubt you guys put images on your front page that aren't hosted via safe sites.
If it's just me though who had this isse, maybe my antivirus is just being overly cautious because why not.

John
02-28-2018, 04:42 AM
Thank you Elphie.

Kris
03-01-2018, 11:47 AM
Will check it out

Crazywolf
03-14-2018, 12:46 PM
Hi I have this error where I have a notification saying I have a new rep comment but when I click on the settings page it isn't visible. I tried refreshing the page to see if that would make it appear but it didn't make any difference.

Kris
03-14-2018, 02:08 PM
Should be fixed now!

Crazywolf
03-14-2018, 04:33 PM
Well I got your new comment which came through fine though I still can't see the one from earlier. I guess it just disappeared.

Kris
03-14-2018, 07:55 PM
I had to delete it in order to fix it.

Do you still get notification?

Crazywolf
03-14-2018, 10:19 PM
Yep.

Kris
03-14-2018, 10:24 PM
Yay :D

*Flies away to save another soul*

G
03-15-2018, 01:22 AM
XD XD XD That was me Crazywolf; Kris;

If you get rep but can't see the message, it's because a staffer has repped you on a post you don't have permission to view; usually when you've reported spam. (Which was the case here)

Crazywolf
03-15-2018, 08:58 AM
Ah ok. that makes sense I guess.

Crazywolf
04-11-2018, 04:08 AM
When I tried to log on an hour earlier firefox was blocking the site due to 'invalid security certificate' or something. I don't know if that might be the same to other people. Obviously though as I already know the site & know its not malicious I just told it to create an exception.

Tolvo
04-11-2018, 04:09 AM
Yep we were all getting it, was talking with Karma about it. I think it's resolved now.

G
04-11-2018, 05:50 AM
Crazywolf; the issue should now be resolved!

Ma1chbox
04-15-2018, 08:02 AM
I've still been getting the security error on Firefox for some reason. Until then, I'm stuck with using proxies to access the site.

G
04-17-2018, 04:39 AM
Are you still having this issue Ma1chbox; ? If so, can you try clearing your cookies and let me know of it's still happening? I am on firefox and no issues here!

bluemoon
09-11-2018, 01:38 AM
My notifications show that I have an unread visitor's message. I can not get the notification to go away. It started when a VM I received was deleted by the sender on 8/23. I am not able to delete the message (it just states it was deleted by sender). Is there any way to solve this problem?

Kris
09-11-2018, 07:22 PM
Should be fixed now.

Let me know if the problem got solved.

bluemoon
09-11-2018, 11:41 PM
All better now! Thank you Kris!

Kris
09-12-2018, 11:11 AM
Happy to help :)

Azazeal849
10-28-2018, 09:29 PM
Kris; I have the exact same problem as Bluemoon - can you please fix?

Kris
10-29-2018, 05:54 PM
Azazeal849;

Should be fixed now.

Azazeal849
10-29-2018, 06:27 PM
It is, thanks! C:

Kris
10-29-2018, 06:51 PM
Yay :D

Yggdrasil_Hugger
12-16-2019, 04:46 PM
Kris; I have that problem too.

Kris
12-20-2019, 01:23 PM
I think it should be fixed now.
SaltyIrishman;

let me know if it was solved

Yggdrasil_Hugger
12-20-2019, 11:26 PM
It was, thank you.

Kris
12-23-2019, 06:23 PM
Yay :D